Support Questions

How do I create a seller account on Vip7market and start listing my social accounts?

To become a seller, simply sign up for a free account and complete the seller verification process. Once verified, you can create listings by adding details such as platform, followers/subscribers, engagement rate, and price. Make sure your account meets our listing guidelines before submitting.

What steps should I follow to safely purchase an account through Vip7market?

Browse available listings, select the account you want, and proceed with checkout. Your payment will be securely held in escrow until you receive the account credentials. After confirming a successful transfer, the funds are released to the seller.

Does Vip7market offer escrow or buyer protection to ensure safe transactions?

Yes ✅ All transactions on Vip7market are protected with an escrow system. This ensures sellers only receive payment once the buyer confirms successful access to the account. This protects both buyers and sellers against fraud.

How long does it take to receive payment after selling an account on Vip7market?

Once the buyer confirms they've successfully received the account, funds held in escrow are released to you. Depending on your chosen withdrawal method, it may take 5-12 hours for the payment to reach your account.

If there’s a problem after I buy or sell an account, how does Vip7market handle disputes?

In the event of a dispute, both parties should submit evidence through the support center. Our team will review the case, mediate between buyer and seller, and make a fair decision. Funds in escrow will only be released after resolution.

Services Questions

What services does Vip7market provide?

Vip7market is a secure marketplace for buying and selling social media accounts. In addition to account trading, we provide escrow protection, dispute resolution, account transfer assistance, and seller tools to help you manage your listings effectively.

Are there premium services for sellers or buyers?

Yes. Vip7market offers premium features such as promoted listings, highlighted accounts, and priority customer support. These options give sellers more visibility and give buyers faster assistance.

How can I contact support if I need help with a service?

You can reach our team through the Vip7market Support Center or by submitting a ticket directly from your dashboard. We provide 24/7 support for urgent issues such as payment delays, account transfer problems, or dispute resolution.

How do I make sure the account I purchase is genuine?

All accounts listed on Vip7market go through a review and verification process before approval. Buyers are also protected by escrow, meaning funds are only released to the seller once you confirm successful access to the account.

What happens if I don't receive the account after payment?

If a seller fails to deliver the account, you can open a dispute directly from your dashboard. Our support team will review the case, and if the seller cannot provide valid proof of transfer, your funds will be refunded from escrow.

Refund Questions

Under what conditions can I request a refund?

Refunds are available if a seller fails to deliver the promised account, if the account details are invalid, or if the transaction is canceled during escrow. Refunds are not issued for buyer’s remorse once the account has been successfully transferred.

How do I request a refund on Vip7market?

To request a refund, simply contact support via live chat or email message.

How long does it take to process a refund?

Refund requests are usually processed within 5-12 hours after resolution of the dispute.

Will I get a full refund?

If the account was never delivered or access could not be verified, you will receive a 100% refund of your payment.

How will my refund be issued?

Refunds are sent back to your original payment method whenever possible. For certain payment types (like cryptocurrency), refunds will be sent straight to your wallet address.

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